Services

• CLIENT SUPPORT
  • Customer Service

    We pride ourselves on our prompt, accurate and courteous response whether your request be a Pickup, ETA inquiry, quote or information on any freight matter. While state of the art technology is imperative, we understand that access to courteous and knowledgeable freight professionals is an essential part of what we aim to achieve for our customers. With extensive backgrounds in freight and logistics our customer service team provide value for any business looking to obtain a market advantage in today’s competitive environment.

  • IT

    These days Information Technology has demonstrated that it can assist the development of business acumen, and operational tenacity. While Information technology functions in the background; nevertheless, it is also the backbone of the organization and if not correctly implemented can hamper the efficiency of the organisation. We welcome the opportunity to bring together our clients’ needs in line with the most suitable logistics freight management systems.

  • Online Services

    Our clients have the facility to log on directly to the EFS database systems and place pickups, enquiries, quotes print consignment notes and track & trace. This can be quite useful as full record history is stored and readily available.

  • KPI Reporting

    In today’s competitive markets it’s essential that companies are aware of all aspects of their product delivery performance to grow and maintain their market share. Ongoing carrier appraisals identify actual versus projected expectations on delivery times, cost and efficiencies. In particular the ‘Delivered In Full On Time Report’ (DIFOT) is a great indicator of freight delivery performance. This report coupled with professional graphs enable a quick concise visual recognition of past, current and projected outcomes.

• TRANSPORT & LOGISTICS SERVICES
  • Freight

    Road:

    Express & General road freight for parcels & pallets Australia wide

    Air:

    Same day, Overnight & Economy airfreight for parcels & pallets Australia wide. International export & import airfreight express & consolidated

    Rail:

    Rail freight options Australia wide. LCL & FCL

    Sea:

    Export & import sea cargo. FCL & LCL, Customs clearance, wharf cartage

  • Consultancy

    Freight Audit

    Freight Performance Management

    Freight Appraisal

    Freight Dispatch Technology

    Delivery Process Management

  • Warehousing

    Fully integrated 3rd Party Logistics (3PL) warehousing solutions encompassing extensive inventory management capabilities. Sales and transfer orders processed and tracked through to fulfilment.

  • Specialized

    Product rollouts, point of sale display setups, sensitive product distribution & placement, database management